Launched by Dubai Land Department in 2018, the Dubai REST app is a comprehensive smart solution that offers a wide variety of real estate services. ‘REST’ stands for “Real Estate Self Transaction”.

The name is self-explanatory as it allows users in Dubai to conduct real estate transactions round-the-clock with multiple stakeholders. The app allows complete digital management of real estate transactions, which reduces the time spent on certain procedures and eliminates paperwork in line with Dubai’s green initiative.

Let’s explore everything the Dubai REST app has to offer today.

How to Use the Dubai REST App?

To begin using the Dubai REST app, download it for iOS or Android. After downloading, you will need to register for an account. You can use the UAE Pass for easy access or proceed with the registration process directly.

Registering as a tenant or property owner requires your Emirates ID. This ID is necessary for logging in and will be used by the DLD to validate your information.

Ensure you have all the necessary documentation before starting. Your Emirates ID is crucial for authenticating your identity and linking your account to your properties. Once the DLD verifies your information, you will gain access to valuable details about your property, such as its current market value, legal status, and rental income.

For those managing a large portfolio of properties, the Dubai REST app simplifies their tasks. It allows you to focus more on critical concerns related to your assets.

Dubai Rest App Key Capabilities

Tailored for Owners, Tenants, and Investors, the Dubai REST App serves as a powerful, one-stop digital portal for all Dubai real estate needs.

1. For Property Owners

Property owners in Dubai often face the challenge of managing multiple assets, handling paperwork, and staying updated on regulatory requirements. Dubai REST simplifies ownership management with these key features:

1. Real Estate Wallet (Comprehensive Property Overview): Owners can access a detailed digital portfolio of all their properties, including title deeds, building details, ownership status, rental yields, service fee history, and mortgage information. This real-time overview reduces the need for manual tracking or reliance on third parties.
2. End-to-End Digital Transactions: Owners can initiate property sales, leasing, or even complete ownership transfers entirely online without visiting any government office. The app guides users through each step—from submitting documents, verifying identities via UAE Pass, to final payments through the secure Noqodi gateway.
3. Service Fee & Payment Management (Mollak Integration): For jointly owned properties, owners can view and pay service charges seamlessly. The app connects to Mollak, the DLD’s service fee management system, providing transparency and control over maintenance-related payments.
4. Off-Plan Project Monitoring: Owners of under-construction properties can track building progress, view real images of construction sites, check completion percentages, and monitor escrow accounts to ensure developer compliance. Users can also set favorite projects for easier follow-up on key milestones.
5. Document Vault: All critical documents including title deeds, floor plans, Oqood certificates (for off-plan units), and valuation reports are stored securely and can be shared digitally when required for legal or financial transactions.
6. Power of Attorney & Legal Tools: Owners can register a Digital Power of Attorney directly via the app, ensuring smooth delegation of property-related responsibilities without physical document submission.
7. Market Insights & Valuation: Access Dubai’s real estate market indices, including rental and sales trends, property valuation estimates, and service charge indicators. This empowers owners to make data-driven decisions when selling, renting, or re-investing.

2. For Tenants

For tenants in Dubai, managing rental agreements and Ejari certificates has historically required multiple steps across various offices. The Dubai REST App streamlines this into a fully digital experience:

1. Ejari Services: Tenants can register new Ejari contracts, renew existing ones, or cancel leases directly through the app. Ejari certificates are issued instantly upon payment, eliminating the traditional wait time and paperwork.
2. Digital Contract Approvals: Landlords can send tenancy agreements for tenant review and digital signature within the app. This ensures legal compliance while saving both parties time.
3. Payment Convenience: If a landlord sends a payment link, tenants can settle Ejari fees through the app securely. Payment confirmation and digital receipts are automatically saved for future reference.
4. Move-In/Move-Out Records: The app maintains a complete move-in and move-out history, which can be useful for resolving disputes or validating tenancy continuity for visa, banking, or legal purposes.
5. Rental Index Access & Market Transparency: Tenants can use the Rental Index Report to check if their rent is in line with market norms. This protects tenants from arbitrary rent increases and strengthens their position during contract renewals.
6. Service Charge Transparency: While tenants don’t pay service charges directly, they can view the breakdown of building maintenance fees to understand the full cost structure of their rental unit.
7. Dispute Resolution & Notifications: The app provides direct access to DLD’s Rental Dispute Center, where tenants can file and monitor complaints. Automated notifications ensure timely updates on contract changes, renewals, or dispute progress.

3. For Investors & Buyers

Investors and property buyers—both local and international—often face complexities related to due diligence, transaction management, and monitoring construction progress. The Dubai REST App offers investors a comprehensive toolkit:

1. Property Search & Acquisition: Investors can search for available properties, initiate offers, and complete purchases—all digitally. From uploading identification and financial documents to reviewing contracts and making secure payments via Noqodi, the entire process can be executed remotely.
2. Ownership & Title Verification: Before making a purchase, investors can verify the ownership status of any property, ensuring they are dealing with the rightful owner. The app also provides access to issued Title Deeds and Oqood Certificates for under-construction units.
3. Valuation & Financial Planning: Investors can request official Taqyimee valuation reports, check estimated service charges through Mollak, and access market analytics to evaluate potential returns on investment.
4. Off-Plan Project Oversight: For those investing in new developments, the app provides updates on construction progress, payment schedules, escrow accounts, and project images—reducing the risk of developer delays or miscommunication.
5. Broker & Service Provider Directory: Investors can connect with DLD-approved brokers, valuation firms, developers, and property managers. The app displays performance ratings, giving investors a clearer picture of whom they’re working with.
6. Digital Document Handling: All signed documents (Form A, B, F), sale contracts, and title deeds are accessible within the app for easy reference during audits, resales, or financing.
7. Training & Certification: For investors looking to deepen their knowledge of the market, the app links to courses from the Dubai Real Estate Institute (DREI), including training and certification programs.

Other Benefits Offered by Dubai REST App

Beyond stakeholder-specific tools, the Dubai REST App offers a suite of universal services and smart functionalities designed to improve the real estate experience for owners, tenants, buyers, landlords, brokers, and investors alike.

These services focus on accessibility, security, convenience, and market transparency.

1. Digital Document Vault & E-Storage

All users have access to a secure digital vault where essential real estate documents are stored and managed. This feature eliminates the need for physical paperwork and ensures that critical documents are readily accessible anytime, anywhere. Documents include:

• Title Deeds
• Ejari Certificates
• Sales Contracts
• Valuation Reports
• Oqood Certificates (for off-plan units)
• Mortgage Summaries

The system allows easy sharing of documents with banks, brokers, or legal advisors directly through the app, saving time and ensuring data security.

2. Unified E-Payments via Noqodi Gateway

The Noqodi payment gateway is fully integrated across all transaction types, enabling users to complete secure payments for:

• Property sales and purchases
• Ejari fees
• Service charge payments
• Valuation requests
• Government fees (DLD, Trakheesi, etc.)

This eliminates the need to visit physical counters or switch between multiple platforms. Users can also track their payment history and download receipts directly from the app.

3. Green List & Real Estate Networking

Through the Green List feature, users can make themselves visible to DLD-approved brokers for potential property sales or rental opportunities. It creates a verified, secure communication channel between property owners and licensed professionals.

Additionally, the app provides a comprehensive Directory of Service Providers, including:

• Real Estate Brokers
• Valuation Companies
• Property Management Firms
• Legal Consultants
• Developers

Users can view profiles, performance ratings, and connect directly within the app, helping them choose trustworthy and licensed professionals for their property dealings.

4. Market Insights & Smart Calculators

The app provides real-time access to Dubai’s rental and sales market indices, updated regularly based on official transaction data. This allows all users to:

• Assess property values
• Benchmark rental rates against the official Rental Index
• Estimate service charges using the Service Fee Indicator
• Calculate potential rental increases with the Rental Calculator
• Investors, landlords, and tenants alike can make better-informed decisions by leveraging this transparent market data.

5. Dispute Resolution & Legal Access

The app integrates with the Dubai Rental Dispute Center (RDC), enabling users to:

• File rental-related disputes
• Track case progress
• Receive digital notifications on case status

This service supports fair conflict resolution and ensures that both landlords and tenants have an accessible legal channel without requiring physical visits.

6. Training & Certification (Dubai Real Estate Institute - DREI)

The app connects users to DREI's official online training and certification programs. This is particularly beneficial for:

• Brokers seeking licensing or renewals
• New investors wanting to understand Dubai's regulatory environment
• Landlords learning about legal obligations
• Users can register for courses, access study material, and complete certification exams—entirely online.

7. AI Assistant – Ask Malik

All users can access Ask Malik, the in-app AI chatbot designed to provide quick answers, navigation help, and basic real estate guidance. Malik assists with:

• Explaining processes (e.g., Ejari registration, property sale steps)
• Locating services within the app
• Answering FAQs about property law, fees, and documentation

This ensures even first-time users or non-specialists can navigate Dubai’s property regulations with ease.

Bottom Line

Dubai Rest App is providing a one-stop solution in real estate for property owners, tenants, real estate agents, and people who are directly or indirectly linked with the real estate field. In a few words, this application brings the DLD office to you, no matter where you are.